SocialPulses
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Pre-Sales FAQ

Common Questions

Quick answers to the questions we get asked most often by potential customers.

No credit card required! Simply create an account and you will get immediate access to all features of your chosen plan for 14 days. You only add billing information when you decide to continue after the trial ends. There is zero financial risk in trying SocialPulses.
Absolutely. You can upgrade or downgrade your plan at any time from your account settings. Upgrades take effect immediately and you will be billed the prorated difference. Downgrades apply at the start of your next billing cycle. Your data and scheduled content are never affected by plan changes.
SocialPulses supports Instagram, Twitter/X, LinkedIn, Facebook, TikTok, YouTube, and Pinterest. We use official platform APIs for secure connections, and we are continuously adding new platforms. Check our integrations page or changelog for the latest additions. All your major platforms are covered.
Yes, you can cancel anytime from your account settings with no cancellation fees or long-term contracts. If you cancel mid-cycle, you will retain access to all paid features until the end of your current billing period. Your data remains available for export even after cancellation.
Yes! When you choose annual billing, you save 17% — effectively getting 2 months free. Instead of paying monthly, you pay for 10 months and get 12 months of access. This applies to all paid plans: Starter, Pro, Business, and Enterprise. The discount is automatically applied when you select yearly billing during checkout.
Your data privacy is paramount. We use AES-256 encryption at rest and TLS 1.3 in transit. We are SOC 2 compliant, GDPR compliant for European users, and CCPA compliant for California residents. We never sell your data or share it with third parties for advertising. You can export or delete your data at any time. See our privacy policy for full details.
Support varies by plan. Free users get community support via our Discord. Starter users get email support with 24-hour response. Pro users get priority chat and email. Business users get a dedicated account manager. Enterprise customers receive 24/7 phone and email support with guaranteed 1-hour response times and a named support engineer.
Partner With Us

Partnership Opportunities

We are always looking for great partners to grow with. Here is how you can collaborate with SocialPulses.

Affiliate Program

Earn 25% recurring commission for every customer you refer to SocialPulses. Our affiliate program offers competitive payouts, real-time tracking, and marketing resources to help you succeed. Whether you are a content creator, blogger, or agency, you can turn your audience into a revenue stream.

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Technology Partnerships

Have a tool that complements social media management? We are actively seeking integration partners. Our open API and SDK make it easy to build deep integrations. Joint customers benefit from seamless workflows between SocialPulses and your platform. We offer co-marketing support for approved integrations.

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Education & Agency Partners

We offer special pricing and dedicated support for educational institutions, marketing agencies, and non-profits. Agency partners get white-label reporting options, multi-client dashboards, and volume discounts. Educational partners receive free access for classroom use and discounted institutional plans.

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Want to Partner With Us?

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